Frequently Asked Questions
We want to help you in any way that we can. Consider our Frequently Asked Questions below and let us know if you have any other questions!
Can I Order Other Models than Those Appearing on This Page?
As our inventory is updated every new model year, some orders will be accepted, and others won't, based on what's available at the time. If you can't find the model you're looking for, let us know!
How Do I Order a Vehicle?
Start by submitting your request by clicking Start Your Custom Order and include any of your vehicle preferences in the comments section. A representative from Mansfield Motor Group Mercedes-Benz will contact you to verify the model you want, explore incoming stock, and arrange your order through Mercedes-Benz.
How Long Does It Take to Have My Vehicle Delivered?
The amount of time can vary by model and trim configuration, but Mercedes-Benz will strive to speed up your order.
Does It Cost Extra to Order Your Vehicle?
We'll negotiate all sale prices with you at the time of the purchase, but we won't charge you any extra if you custom order your next Mercedes-Benz.
Can I get Incentives for My Custom Ordered Mercedes-Benz?
Yes! You can apply the qualifying incentives when you place your order, or you can do them at the time of the final delivery.
Can I Finance My Purchase or Lease My Ordered Vehicle?
You absolutely can! Our finance team can walk you through the process and show you how easy it can be!
How Will I Know When My Vehicle is Ready for Delivery?
Once your vehicle arrives at our dealership, a representative will contact you to confirm the arrival and collect any additional information need to complete the sale. We can also schedule a time and location to deliver your new Mercedes-Benz right to you!